Production, Shipping & Returns
Each item is made to order, please allow 3 - 5 business days for your item/s to be shipped.
When you place an order with The Spiffy Pet you are responsible for original shipping charges, all applicable custom import fees, and the cost of any returns not due to production defects.
USAUSPS First Class Mail: $3 Flat Rate
GLOBALUSPS International First Class Mail: $3 Flat Rate
Should you have any specific shipping requests, please contact The Spiffy Pet before placing your order.
RETURNS & EXCHANGES
We sincerely hope you love your new handcrafted accessories as much as we do here at The Spiffy Pet! Please keep in mind each item is made to order, because of that we do not accept returns unless the item/s you have received are defective or not as ordered.
If the item/s you purchased are not the proper fit and you wish to exchange your item/s, exchanges may be accepted. However, please note that return postage will be at the buyer's expense. Exchanges are not guaranteed for limited edition styles or out of stock merchandise. The item/s must be in their original and unused condition. Please contact us for additional information.
CUSTOM ORDERS AND ALL SALE ITEMS ARE FlNAL.